Refund policy

Because every enam piece is crafted custom and on-demand specifically for you, we do not accept returns for buyer’s remorse, incorrect size selections, or change of mind.

However, we hold our production quality to the highest standard. If your order arrives damaged, defective, or incorrect, we will gladly replace it at no additional cost.

•Reporting Window: Claims for damaged, defective, or misprinted items must be submitted via email to our support team within 14 days of delivery. Please include clear photos of the issue.

•Exchanges: Because items are made-to-order, we cannot process direct size exchanges. Please consult our sizing guides carefully before placing your order.